Online sales’ conditions of use

The present conditions are concluded by the company Cryonext which headquarter is located at St-Gely du Fesc, immatriculated 490 083 540 and any physical or moral person who wants to buy via Cryonext’s web site.

OBJET

These conditions define the contract between Cryonext and the buyer as well as every purchase done via the website from a professional or a consumer.

Good or service’s acquisition via the web site imply from the buyer a complete agreement of the sales conditions.

These conditions will prevail any other general or particuliar conditions not agreed by Cryonext. .

Cryonext is allowed to change these conditions anytime. In that case, they are applicable at the date of the buyer’s order. .

GOODS AND SERVICES’ CHARACTERISITICS

Products and services are available in Cryonext’s on-line catalog.

These products and services are available depending the stocks.

Each product contain a description established by the supplier, for some of them the buyer can access the supplier’s brochure.

The catalog’s photos are the most resembling but cannot assure a complete replica of the product especially concerning the colour.

TARIFFS

The catalog’s prices are without taxes and in Euros and they only take in consideration the applicable taxe on the order’s day. Every rate change will have an impact on the products and services’ price.

Cryonext can change its tariffs anytime but acknowledge that the price appearing in the catalog the day of order is the only applicable for the buyer.

The indicated prices don’t include order’s treatment, transport and delivery expenses for the locations cited below.

LOCATION

Online sale’s products and services is reserved to buyers living in France, overseas departments and territories as well as England, Spain, Portugal, Italy, Germany, Netherland, Luxemburg for Europe; North America (U.S.A and Canada) and North Africa (Tunisia, Algeria and Morocco).

ORDERS

The buyer who wish to buy a product or a service must :

- fill out the form on which he will indicate the requested information or give his customer number.

- fill out the order form online by giving all the products or services’ references.

- valid the order after verification

- make the payment within the conditions .

-confirm order and payment.

The confirmation imply the sale conditions’ knowledge and acceptation by the buyer as well as the renunciation of his own sale conditions.

All data and the registered confirmation will serve as proof of transaction. The confirmation will serve as signature and acceptation for the operations.

The vendor will contact you via mail to confirm the order.

WITHDRAWAL

The buyers benefit a delay of 7 days from the delivery to withdraw their order and return the product for exchange or refund without penalty (except return expenses).

PAYMENT MODALITIES

The price is due at order

The payment will be done by credit card, check or swift; it will be realised via Credit Agricole security system which uses SSL protocol (secure socket layer) in order for the information to be transmitted coded on the web so nobody can access them.

The buyer account will be output during the products or services’ expedition and only for the amount of the products or services shipped or downloaded.

At the buyer’s demand, the company can address a paper invoice with taxes included.

DELIVERIES

Deliveries will be done according to the order form’s address as long as it is part of the locations agreed above.

Risks are at the buyer’s charge as soon as the product has left Cryonext’s premises. In case of damages during transport, the contestation should be done to the carrier within three days after delivery.

Delivery delays are just an indication, if they exceed 30 days from the order’s date, the contract could be cancelled and the buyer reimbursed.

GUARANTEE

Every product supplied by the vendor benefit from a legal guarantee included in the articles 1641 and followers of the civil Code.

In case a product sold is not conforme, it could be return to the vendor who will take it back, exchange or reimburse it.

Every complaints, exchange or reimbursement should be done by mail to the following address:

Cryonext
53, allée de Lauzard
Parc d'activité La Tour de Lauzard
34980 Saint Gély du Fesc (France)

within a 30 days delay after delivery .

RESPONSABILITY

During the online sale, the vendor is not responsible for any damages in the network (lost data, intrusion, virus, broken connexion) or any other involuntary problems.

INTELLECTUAL PROPERTY

Every elements of Cryonext’s website are exclusive to the company as well as Cryonext’s intellectual property.

Nobody is authorised to reproduce, exploit, diffuse or use in any way, even partially website’s elements (software, images, audio …).

Any link (simple or hyperlink) is forbidden without Cryonext’s writing agreement.

PERSONAL DATA

According to the law concerning computing, files and liberties from January 6th 1978, nominatives information concerning buyers could be subject to automated treatment.

Cryonext can collect information on buyers even "cookies" and can transmit them to its partners.

Buyers can stop the diffusion of their personal information by contacting Cryonext. Moreover, the users have an access and can change their information in agreement with the January 6th 1978 law.

Information’s automated treatment (even users e-mail) are part of a declaration to CNIL.

PROOF FILING

Cryonext will file orders forms and invoices in order to have a copy according to article 1348 of the civil Code.

Cryonext’s computerized registers will be considered as proof of communications, orders, payments and transactions done by both parts.

CONFLICTS RESOLUTION

These online sales’ conditions are under French law.

In case of conflict, Montpellier’s courts will be in charge.